Around 40% of your tenant inquiries answered automatically.
The Vectimo tenant inquiry agent works inside your email inbox: it answers standard tenant and owner inquiries on its own and presents complex cases for your approval, fully structured. GDPR-compliant, integrated with your existing software, live in 4 weeks. Optional add-ons: maintenance ticket routing and arrears management.
Your reality, in numbers.
of property managers report staff overload.
Source: VDIV Industry Barometer 2025of larger firms are investing in automation.
Source: VDIVuse AI tools today. The rest lose time every day.
Source: VDIVYou manage more units than ever, with the same team. Tenant enquiries, arrears, contractor coordination, utility billing: all important, all time-consuming, all repeatable.
Three workflows that give you time back immediately.
Tenant inquiry agent
The AI agent reads every incoming tenant and owner inquiry, answers standard cases on its own (house rules, waste collection, repair status, billing questions) and routes everything else to your team, fully structured. If you prefer, you approve every reply before it goes out.
Route maintenance tickets intelligently
Tenants report via email, WhatsApp or phone. AI classifies, prioritises and assigns contractors. No more tickets falling through the cracks.
Automate arrears chasing
AI detects overdue payments and generates legally compliant reminder letters. You approve, AI sends. No more emotionally draining phone calls.
Live in 4 weeks. Fixed price. No risk.
Audit
We examine your workflows, your software (DOMUS / Immoware / Casavi / etc.), your team. You receive a clear report: where you're losing time, what can be automated, what can't.
Setup
We build the tenant inquiry agent and, depending on the audit, further automations, integrated into your existing software (or as a supplement if no API is available). GDPR-compliant, data stays in Germany.
Rollout
Training for your team, documentation, handover. Optional: monthly support and expansion.
Fixed price, set after the audit.
The audit clarifies scope and integration effort. You then receive a binding fixed price for the complete setup. No hidden consulting fees, no ongoing contract. Optional afterwards: ongoing support and expansion, cancellable monthly.
Operator, not consultant.
Felix Steinhauser spent 14 years digitising operations at SIXT, most recently as Director of AI Strategy. Vectimo isn't a consulting firm that delivers PowerPoints. We build what we recommend. We know the reality of operational teams: tight staff, legacy systems, no time for IT projects. That's exactly what our approach is built for.
Case study: How AC Nautitech saves 26 hours a week with QuoteFlow →
New (June 2026): GDPR-compliant AI in German property management, what is actually allowed →
Latest analysis: AI closing the staffing gap in German property management →
Data protection and legal certainty.
Frequently asked questions
Do we need to switch our existing software (DOMUS/Immoware/Casavi)?
No. We integrate into your existing software or supplement it. No switch required.
What happens with our tenant data?
All data stays in Germany, GDPR-compliant. No US cloud services, no data transfers abroad.
How long does the implementation take?
4 weeks. Fixed price. From audit to rollout.
What if the AI makes a mistake?
You approve every reminder and every response before it goes out. Human in the loop, always.
We're very small (under 100 units). Is this a fit?
Honestly: no. We work with portfolios of roughly 100+ units, because the investment doesn't pay off below that.
Let's talk for 30 minutes.
We'll listen to where you're currently losing time, and tell you honestly whether AI automation makes sense for you. Free, no strings attached, no sales pitch.