Rent more cars. With the team you already have.
Custom AI automation for car rental operations, from customer inquiries to booking workflows to post-rental follow-up. Built by the former Head of AI Strategy at SIXT.
Your reality, in numbers.
of car rental operators use AI in their operations today.
Source: Auto Rental News 2025 (150+ executives surveyed)average counter pickup time, while app-based bypass takes just 14.
Source: J.D. Power 2025 (n = 8,263)of damage claims are not caused by the renter. Documentation failures cost thousands.
Source: CarInsuRent 2025 (1,710 claims analysed)You're running more vehicles than ever, with the same team. Booking inquiries, damage disputes, fleet scheduling, post-rental follow-up: all critical, all repetitive, all eating hours every day. The big players automate this. You can too.
Three workflows we automate most often.
Every car rental operation is different. These are common starting points, we build custom AI automation for any operational workflow.
Customer service AI
AI handles booking inquiries, availability checks, modification requests, and multilingual support, 24/7, across email, chat, and phone. What it can't resolve gets routed to your team, structured and prioritised.
Booking & revenue automation
Automated no-show recovery, cancellation win-back sequences, confirmation flows, and OTA channel sync. We also advise on dynamic pricing tool selection and integrate it into your stack.
Post-rental & review automation
Automated follow-up sequences after return: review requests, NPS collection, complaint routing, damage claim documentation workflows. Turn every rental into a feedback loop.
Live in 4 weeks. Fixed price. No risk.
Audit
We map your workflows, your software stack (TSD / RentWorks / HQ Rental / spreadsheets, whatever you run), and your team. You get a clear report: where you're losing time, what can be automated, what can't.
Build
We build 2 to 3 automations, integrated into your existing tools. If you need a new vendor (pricing engine, damage inspection AI), we handle selection and integration. No rip-and-replace.
Deploy
Training for your team, documentation, handover. Optional: monthly support, monitoring, and expansion to additional workflows.
Fixed price, set after the audit.
No hidden consulting fees. No ongoing contract if you don't want one. Additional workflows scoped and priced individually.
Built by an operator, not a consultant.
Felix Steinhauser spent 14 years at SIXT, most recently as Director of AI Strategy and Delivery. SIXT pioneered digital car rental: first to fully digitise the counter in Europe, first integrated mobility platform, and an AI programme that cut customer service costs by 70% across 100+ countries. Vectimo brings that operational AI expertise to independent operators. We don't deliver slide decks. We build what we recommend, and we know the reality of running a fleet with tight staff, legacy systems, and no time for IT projects.
Data protection. AI compliance. Payment security.
Frequently asked questions
Do we need to replace our existing rental software?
No. We integrate into your current stack, TSD, RentWorks, HQ Rental, Coastr, or whatever you run. No migration, no rip-and-replace.
Is this only for large fleets?
We work best with operators running 20+ vehicles. Below that, the ROI typically doesn't justify the investment.
How long until we see results?
4 weeks from kickoff to live automation. Customer service AI and booking workflows typically show measurable impact within the first month.
What if the AI makes a mistake?
Every customer-facing action is human-reviewed before it goes out. Damage charges, pricing changes, customer communications: you approve, AI executes.
Do you only do these three workflows?
No. We build custom AI automation for any operational workflow: damage inspection vendor selection, fleet utilisation dashboards, predictive maintenance integration, back-office RPA, fraud detection. The three on this page are where most operators start.
What about data security? We've seen the Hertz and Avis breaches.
Vendor risk is the #1 attack surface. We use EU/US-hosted infrastructure, enforce PCI isolation for payment data, and provide a Data Processing Agreement. No customer data in unvetted third-party tools.
Let's talk for 30 minutes.
Tell us where your team is losing time. We'll tell you honestly whether AI automation makes sense for your operation, and what it would look like. Free, no strings attached.